The maximum number of passengers departing at London Heathrow is 100,000 per day
London Heathrow Airport is one of Europe’s busiest airports.
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London Heathrow Airport said it will cap the number of departing passengers at 100,000 per day this summer to try to reduce passenger disruption as it struggles to deal with a rebound in demand.
Airlines at Britain’s busiest airport have already responded to a government plea to cut capacity, but Heathrow said it needed it to go further.
It said airlines, baggage handlers and the airport could collectively serve 100,000 departing passengers, a number that has been regularly exceeded in recent weeks resulting in unacceptable levels of service.
“Some airlines have taken important measures, but others have not, and we believe more action is needed now to ensure passengers enjoy a safe and reliable journey,” Heathrow chief executive John Holland Kaye said in an open letter to passengers on Tuesday.
“So we made the difficult decision to introduce a maximum capacity in effect from July 12 to September 11.”
“We understand that this means either moving some summer flights to another day or to another airport or canceling them, and we apologize to those whose travel plans have been affected,” he added.
Holland-Kaye said expectations were that despite the amnesty, the average daily departure seat during the summer would be 104,000, 4,000 over the maximum allowed.
On average, about 1,500 of those 4,000 daily seats are currently sold to passengers, she said, and she was asking airline partners to stop selling summer tickets to reduce the impact on passengers.