Taco Bell manager in Dallas poured boiling water on customers, lawsuit says – KIRO 7 News Seattle
Taco Bell manager in Dallas pours boiling water on customers, says lawsuit (NCD)
DALLAS – A lawsuit against Taco Bell alleges that a Dallas store manager poured boiling water on two customers after they complained about an incorrect order.
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According to the lawsuit filed July 13 in Dallas County’s 14th District Court, agents, Brittany Davis, and a minor identified in court documents as CT, allege that Taco Bell did not properly train or screen its employees, according to the Dallas Morning News. . The 19-page suit lists Taco Bell and its parent company Yum! The brands, local franchisees, North Texas Bells, and two unnamed employees are seeking more than $1 million in damages.
The lawsuit, brought by civil rights attorney Benjamin Crump and attorney Paul Greinke, alleged that Taco Bell and its employees demonstrated gross negligence and negligence in hiring, USA Today reported.
The incident occurred on June 17 after Davis and C.T. passed in Taco Bell and received a wrong order of $31 three times, according to the lawsuit.
KXXV-TV reported that the two went to the restaurant to resolve the matter, and Crump said staff locked them up inside the restaurant.
The alleged attack came after Davis spoke with employees for 10 minutes, the lawsuit says.
“Instead of just getting it right, a Taco Bell anti-CT employee, a minor, and a Taco Bell store manager violently and without warning, poured a bucket of boiling water over CT and Brittany’s heads, shoulders, chest, and legs, causing pain and burns,” the lawsuit states. Second and third degree on their bodies.
The Morning News reports that a two-and-a-half-minute video released by the plaintiffs’ lawyers shows 12 different camera angles inside and outside the restaurant. The video shows Davis and CT standing at the table.
While Davis is talking to a woman behind a cash register, an employee in the kitchen grabs a jug and fills it with water, according to the video. The employee briefly places the jug on a table while steam rises from it. The employee then picks up the jug and walks to the front desk, throwing water toward Davis and CT, according to the video.
In a statement on Saturday, Taco Bell said the company takes “the safety and well-being of team members and customers very seriously.” The company said it was in contact with the franchisor and operator of the site but could not comment on any details about the lawsuit.
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